Week 9 Assignments

READING ASSIGNMENT
Read the pages 91 through page 100 of the CUSTOMER PILLARS paperback book. Review the exercises on pages 97 to 106 of the workbook.
Click here
to download the books.

VIDEO TRAINING
If you have trouble hearing these audios on your system, click here.


CLICK HERE FOR THIS WEEK'S VIDEO - HIGH SPEED

CLICK HERE FOR THIS WEEK'S VIDEO - DIAL UP


IMPLEMENTATION STEP #1

Take this week to catch up on previous implementation assignments. If you are caught up already (great job), review the coursework so far, read ahead, or work with clients around the workbook exercises this week.

IMPLEMENTATION STEP #2

Catch up week!

IMPLEMENTATION STEP #3
Catch up week!

Access the previous lessons by simply clicking here.

Keep up the excellent work. Helping clients in these areas is a big key! Provide any feedback or suggestions to
training@FAMEE.org or by phone at 785-865-7390. THANKS!