Week
16 Assignments
READING
ASSIGNMENT
Read
the pages 157 through page 169 of the CUSTOMER PILLARS book.
Review the exercises on pages 199 to 209 of the workbook.
VIDEO
TRAINING
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here.
CLICK HERE FOR THIS WEEK'S VIDEO - HIGH SPEED
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HERE FOR THIS WEEK'S VIDEO - DIAL UP
IMPLEMENTATION
STEP #1
Study how your organization utilizes a "frequency
based sequence" to communicate with clients and linkers
IMPLEMENTATION STEP #2
Quantify all of the different ways you communicate with customers
- both paid and nonpaid
IMPLEMENTATION
STEP #3
Look at ways to increase the consistency and frequency of
their communications
Access
the previous lessons by simply clicking
here.
Keep up the great work with the program and remember to enter
your progress in your tracking spreadsheet.
