MASTERY PROGRAM
PILLAR 1 - Focus on Growth Customers

Week 4

Welcome back to the MASTERY COURSE for PILLAR 1. We hope you are doing well with getting started with the course. Enjoy!

Click here to access this week's video introduction - HIGH SPEED.

Click here to access this week's video introduction - DIAL UP.

This week's assignment is to:

* Complete the exercise on workbook page 32 - Have methods to identify previous customers

* Complete the exercise on workbook page 33 - Have language to invite previously customer back into the business

* Pick up the phone and contact 5 previous customers

* Also, update the PILLAR 1 MASTERY CHECKLIST - Click here to download this spreadsheet.


Again, thank you for taking the course. A disciplined approach to this work will pay you many dividends.

Have an excellent week,
The FAMEE Foundation Training Department.

PS: If you would like to look forward or back in the assignments, click here.

Thank you for taking this mastery course. If you have questions or challenges, contact us at training@FAMEE.org or by phone at 785-865-7390.